Last updated: 18 August 2026
1. Who we are
Webloam is a trading name of Internetsan Ltd, a private limited company registered in England and Wales.
Company details
Company name: Internetsan Ltd
Company number: 12274777
Registered office: 284a Chase Road, London, United Kingdom, N14 6HF
Trading address: Flat 61, 37 Clarendon Road, Watford, United Kingdom, WD17 1DN
Website: www.webloam.com
Email: info@webloam.com
Internetsan Ltd is the data controller responsible for the personal information described in this Privacy Policy.
2. Scope of this policy
This Privacy Policy explains how we collect, use, store and protect personal information when you:
Visit our website;
Contact us or request a quotation;
Subscribe to our newsletter;
Schedule a meeting with us;
Communicate with us about our services; or
Otherwise interact with Webloam.
It also explains your rights under applicable UK data protection law.
3. Information we collect
Information you provide to us
We may collect information that you provide through our contact form, quotation form, newsletter form, Calendly booking page, email or other communications.
This may include:
Your name;
Email address;
Telephone number;
Company or organisation name;
Job title;
Website address;
Details of your project, requirements and budget;
Preferred meeting date and time;
Newsletter preferences;
The content of messages and attachments you send to us; and
Any other information you choose to provide.
Please avoid including unnecessary sensitive personal information in contact forms or project enquiries.
Information collected automatically
When you visit our website, we and our service providers may automatically collect certain technical information, including:
IP address;
Browser type and version;
Device type and operating system;
Approximate geographic location;
Pages visited and time spent on those pages;
Referring website or source;
Links and buttons clicked;
Form and website interactions;
Cookie and similar technology identifiers; and
Security, diagnostic and performance information.
Where required by law, analytics, advertising and other non-essential technologies will only be used after you have provided consent through our cookie controls.
4. How we use your information
We may use your personal information to:
Respond to questions and enquiries;
Prepare and provide quotations;
Understand your project requirements;
Arrange meetings and consultations;
Communicate with prospective and existing clients;
Provide and improve our services;
Operate, maintain and secure our website;
Detect spam, fraud, malicious activity and technical problems;
Measure website traffic and performance;
Understand how visitors use our website;
Measure the effectiveness of advertising campaigns;
Send newsletters and marketing communications where you have agreed to receive them;
Maintain records of consent and communication preferences;
Comply with legal, tax and regulatory obligations; and
Establish, exercise or defend legal claims.
We will not sell your personal information.
5. Our lawful bases
We process personal information only where we have a lawful basis for doing so.
Depending on the circumstances, we may rely on:
Consent
We rely on your consent when:
Sending email newsletters or other electronic marketing where consent is required;
Using non-essential analytics or advertising technologies; and
Processing information for another specific purpose to which you have agreed.
You can withdraw your consent at any time. Withdrawing consent does not affect processing that took place before it was withdrawn.
Steps before entering into a contract and performance of a contract
We may process your information when necessary to:
Respond to a request for a quotation;
Discuss your project requirements;
Take steps you request before entering into a contract; or
Provide services under a contract with you.
Legitimate interests
We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights.
These interests may include:
Responding to business enquiries;
Developing client relationships;
Operating and improving our website and services;
Protecting our website, business and users;
Preventing fraud, spam and misuse;
Maintaining appropriate business records; and
Understanding the performance of our business.
Where consent is required for cookies or electronic marketing, we do not rely on legitimate interests instead of obtaining that consent.
Legal obligations
We may process information when necessary to comply with an obligation imposed by law, regulation, a court or another competent authority.
6. Contact and quotation forms
When you submit a contact or quotation form, we use the information you provide to assess your requirements and respond to your enquiry.
Submitting an enquiry does not oblige you or Webloam to enter into a contract.
Form submissions may be checked using Google reCAPTCHA to protect our website from spam, abuse and automated submissions. reCAPTCHA may collect technical information about your browser, device and interaction with the website.
7. Newsletter and marketing communications
We use the information you provide when subscribing to send you news, updates, service information and other marketing communications.
You may unsubscribe at any time by:
Selecting the unsubscribe link included in a marketing email; or
Contacting us at info@webloam.com.
After you unsubscribe, we may retain limited information on a suppression list to ensure that we respect your request and do not send further marketing communications to that address.
Unsubscribing from marketing will not prevent us from sending necessary service or contractual communications.
8. Analytics and advertising
Google Analytics and Google Tag Manager
Subject to your cookie choices, we use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information about your device, approximate location, website activity and interactions.
We use Google Tag Manager to manage website tags. Google Tag Manager helps deploy other technologies but is not intended to operate as a separate user-profile database.
Meta Pixel
Subject to your consent, we may use the Meta Pixel to:
Measure the effectiveness of our advertising;
Understand actions taken after viewing or clicking an advertisement;
Build advertising audiences; and
Display more relevant advertising.
Meta may combine information collected through the Pixel with information associated with your Meta account, subject to Meta’s own privacy terms and settings.
You can accept, reject or manage non-essential technologies through our cookie controls. More information will be provided in our Cookie Policy.
9. Scheduling meetings with Calendly
We use Calendly to allow visitors to schedule meetings.
When you book a meeting, Calendly may collect information such as your name, contact details, time zone, selected appointment time and answers to booking questions.
Calendly processes this information on our behalf and may also process certain information for its own purposes under its privacy policy.
You should review the information displayed by Calendly when making a booking.
10. Website delivery and security
We use Cloudflare to support website delivery, performance and security.
Cloudflare may process technical information such as IP addresses, request data, browser information and security events. This helps us:
Deliver website content;
Prevent malicious traffic and denial-of-service attacks;
Detect bots and suspicious activity;
Improve reliability and performance; and
Diagnose technical problems.
Some Cloudflare technologies may be strictly necessary for the security and operation of the website.
11. Cookies and similar technologies
Our website may use cookies, pixels, local storage, tags and similar technologies.
These technologies may be used for:
Essential website functionality;
Security and fraud prevention;
Remembering privacy choices;
Measuring website traffic and performance;
Understanding visitor behaviour; and
Advertising measurement and remarketing.
We ask for consent before using non-essential cookies or similar technologies where consent is legally required.
You can manage or withdraw your consent through the cookie settings available on our website. Withdrawing consent will not affect the lawfulness of processing that occurred before withdrawal.
Please read our Cookie Policy for more information about the technologies we use and how to control them.
12. Who we share information with
We may share personal information with carefully selected service providers where necessary to operate our website and business.
These may include:
Website hosting and infrastructure providers;
Cloudflare;
Google, including Google Analytics, Google Tag Manager and reCAPTCHA;
Meta;
Calendly;
Email and newsletter service providers;
Business email and communication providers;
IT support, security and technical service providers;
Professional advisers such as accountants, solicitors and insurers; and
Government authorities, regulators, courts or law-enforcement bodies where disclosure is legally required.
Service providers acting on our behalf may only process personal information for authorised purposes and in accordance with appropriate contractual obligations.
We may also disclose information in connection with a business restructuring, merger, acquisition or sale, subject to appropriate confidentiality and data-protection safeguards.
13. International transfers
Some of our service providers are based outside the United Kingdom or use systems located in other countries. This may involve transferring personal information outside the UK.
Where information is transferred internationally, we take steps intended to ensure that an appropriate level of protection is maintained. Depending on the destination and provider, these measures may include:
UK adequacy regulations;
The UK International Data Transfer Agreement;
The UK Addendum to approved standard contractual clauses; or
Another legally recognised transfer mechanism.
You may contact us for further information about the safeguards relevant to your personal information.
14. How long we retain information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and reporting requirements.
Our general retention approach is:
Contact and quotation enquiries: normally up to 24 months after our last meaningful communication, unless the enquiry becomes a client relationship;
Client and contractual records: normally for the duration of the relationship and up to six years afterwards;
Newsletter information: until you unsubscribe or we discontinue the newsletter, with limited suppression information retained afterwards;
Meeting information: normally for up to 24 months after the meeting, unless it forms part of a client or contractual record;
Website security and technical logs: for a limited period appropriate to security, troubleshooting and operational requirements;
Analytics and advertising information: according to our configured retention settings and the applicable provider’s retention controls; and
Consent records: for as long as reasonably necessary to demonstrate and respect your privacy choices.
We may retain information for longer where required by law or where necessary to establish, exercise or defend legal claims.
15. How we protect your information
We use reasonable technical and organisational measures designed to protect personal information against:
Unauthorised access;
Accidental loss;
Misuse;
Alteration;
Disclosure; and
Destruction.
These measures may include access controls, encryption, secure connections, authentication controls, backups, monitoring and security services.
No internet transmission or storage system can be guaranteed to be completely secure. You should therefore take appropriate care when sending information online.
16. Your data-protection rights
Depending on the circumstances, you may have the right to:
Request access to your personal information;
Ask us to correct inaccurate or incomplete information;
Ask us to delete your information;
Ask us to restrict how your information is used;
Object to certain processing;
Receive certain information in a portable format;
Withdraw consent at any time where processing is based on consent; and
Complain to the Information Commissioner’s Office.
You have an absolute right to object to your personal information being used for direct marketing.
Some rights are subject to legal conditions and exemptions. We may need to verify your identity before responding to a request.
We normally respond to valid requests within one month and do not normally charge a fee. A reasonable fee may be charged, or a request may be refused, where permitted by law—for example, if a request is manifestly unfounded or excessive.
To exercise your rights, email info@webloam.com.
17. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the UK Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website: www.ico.org.uk
18. Automated decision-making
We do not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects.
19. Children’s information
Our website and services are intended for businesses and adults. They are not directed at children, and we do not knowingly collect personal information from children through the website.
If you believe that a child has provided personal information to us, please contact us so that we can investigate and, where appropriate, delete it.
20. Third-party websites
Our website may contain links to websites and services operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy information before providing them with personal information.
21. Changes to this policy
We may update this Privacy Policy when our services, website, providers or legal obligations change.
The latest version will be published on this page, and the “Last updated” date will be revised. Where appropriate, we may provide additional notice of material changes.
22. Contact us
For questions about this Privacy Policy, our use of personal information or your data-protection rights, contact:
Internetsan Ltd, trading as Webloam
Trading address: Flat 61, 37 Clarendon Road, Watford, United Kingdom, WD17 1DN
Registered office: 284a Chase Road, London, United Kingdom, N14 6HF
Email: info@webloam.com
